Business continuity management (BCM) refers to the planning and implementation of processes and measures that enable an organization to maintain or recover critical operations after disruptions or disasters. The objective is to ensure the continuity of essential functions, minimize downtime and mitigate the negative impact on the organization.

Business continuity has become more relevant due to the risk factors we are exposed to on a daily basis, some of them related to natural, health and technological contingencies, among others.

With the support of our experts and an adequate Business Continuity Management planning, your company will be able to face an adverse environment:

  • Being prepared for interruptions
  • Keep supplying its products and services according to an established capacity
  • Resume operations before unacceptable impacts occur

Why choose CINTEL as an ally?

In our Center for Research and Development in Information and Communication Technologies (CINTEL), we offer companies advisory, consulting and support services in business continuity management.

This management consists of carrying out a permanent process that seeks to implement and maintain, in acceptable conditions, the capabilities of an organization to continue operating in the event of an unexpected event that may affect its normal operation.

How we develop our management

At the Center we carry out a series of phases to develop this type of implementations that are articulated with the PHVA cycle (Plan, Do, Check, Act), as established by the ISO/IEC 22301:2012 Standard (Security of the Company. Business Continuity Management Systems).

  • Phase 1. Start-up: Structure the project, define the scope of the BCMS based on the organization’s business continuity requirements and capabilities, and identify stakeholders.
  • Phase 2. Organizational context: Document and identify external and internal aspects associated with the organization’s purpose and those that affect business continuity. Update the scope of the BCMS.
  • Phase 3. Continuity policy: Define a policy oriented to the organization’s purpose, it must be clear, precise and formally approved by senior management.
  • Phase 4. Business Impact Analysis – BIA: Determine the critical products and services, and the impact of their interruption. Identify activities that support the provision of critical products and/or services.
  • Phase 5. Risk assessment: Assess the risks within the organization and identify those associated with disruptive incidents. Obtain the inherent and residual risk of the products and/or critical services analyzed.
  • Phase 6. Business continuity strategies and solutions: Analyze operational continuity schemes and/or strategies according to the risk scenarios identified.
  • Phase 7. Business continuity plans and procedures: Establish, document and implement plans and procedures, as well as the incident response management structure.
  • Phase 8. Review, maintenance and continuous improvement: Review the defined procedures and plans through exercises and tests, and make the necessary corrections.

See some of our success stories